Novotel Bali Benoa

I liked the room, breakfast and the swimming pool. The breakfast had many choices. The coffee was superb. they had 2 pools. and the pool view was awesome. Liked their staff as they were so friendly.

The hotel is clean and well kept. The gardens are immaculate. The staff are friendly and helpful. We enjoyed the pool and beach front area. We were grateful for the room upgrade for our long stay that was arranged by reception staff member gunsri. Would like to also mention the delicious rosella tea that was offered on our arrival.

From the moment we arrived, the service was flawless. Every team member, from receptionists and restaurant staff to gardeners and bellboys... was warm, welcoming, and went out of their way to make us feel at home. We stayed in a spacious family suite, which was ideal for our family of five. It featured two large bedrooms, two modern bathrooms, a generous living area, and plenty of storage. The private outdoor space, complete with an outdoor shower, was a lovely bonus. The entire resort was spotless, from the rooms to the beautifully maintained grounds. Despite some wet weather, everything felt fresh and clean, with no damp smells or discomfort. The beds were comfortable and the linens impeccably clean. The atmosphere throughout the resort was peaceful and relaxing. We felt completely at ease letting our young children explore and play freely, which made a huge difference to our experience. The beachfront swimming pool was another highlight: clean, perfectly tempered, and offering stunning ocean views. It quickly became our kids' favorite afternoon spot. The breakfast buffet was outstanding, offering a wide variety of delicious options to suit all tastes and dietary needs. The resort’s beachfront restaurant also served up tasty meals, with a great kids’ menu and nightly entertainment including music and traditional dance performances - an added delight while dining. The kids’ club was a game-changer. Our three children couldn’t get enough of the activities, and the staff were so attentive they even took the kids to lunch, giving us a rare and much appreciated moment to relax as a couple. We honestly couldn’t have asked for a better experience. Novotel Bali Benoa exceeded our expectations in every way, and we wouldn’t hesitate to recommend it to families traveling with young children. A solid 5 out of 5 from us!

The staff were very kind and respectful. The room was clean and spacious, the pool was clean. There were enough sun-beds around the pool and at the beach. The atmosphere in the hotel felt warm and welcoming. The staff were always ready to help. Beautiful place. Recommend!

Kids Club. We left our 4 year old boy and 6 year old girl at kids club roughly 2 hours a day, and went and had massages, or lunch dates with my wife etc.. surf spots out back on big swells. pool A+ rode scooter around to make use of surrounding areas.. Mama Krisnas fav restaurant food.. hotel buffet breakfast kids ate free so was our daily.. fresh eggs cooked.. bacon susages toast pancakes.. cool fire shows at night etc.. great resort cheaper than nusa dua with similar features..